Candidate Care Program

Momentum Search and Selection has a quality assurance process to ensure follow up of the progress of each candidate placed with our client. The process is as follows:

  • WHS protection through our partnership with Workpro.
  • Phone or video call with the placed candidate within the first week to check on progress.
  • Phone or video call with the client within the first week to check on progress.
  • Deal with any issues promptly.
  • 4 to 6 weekly, structured review with candidate to address their progress with regards to adherence to project milestones, feedback from stakeholders, peers, cultural fit, risks and issues. (video or face to face meeting)
  • Structured review with client regarding candidate’s adherence to project milestones, feedback from stakeholders, peers, cultural fit, risks and issues. (within 4 weeks of start date, either by phone, video or face to face)
  • Ongoing support for candidate to ensure prompt payment (for contractor’s only ).
  • Ongoing structured review, every 4 to 6 weeks with candidate. At agreed cadence with client.
  • Ongoing structured review at agreed cadence with client.
  • Ensure that candidate is aware that positive feedback ensures that their legacy and potential future work with the client or end of assignment reference/s are tied into their performance and behaviours whilst on client site such as coaching and mentoring others.
  • We have partnered with Sourcr in order to build up a library of client and candidate reviews to underpin the success of our placement process and candidate care program. sourcr.com 

Momentum Candidate Care

Every relationship is important to us. Our goal is to provide our candidates with the best possible experience and care through their job search journey, whether we find them a role or not.

We understand that finding the right job can be challenging, and we're committed to supporting you every step of the way.

Our YouTube channel features hundreds of videos and several meticulously curated playlists designed to provide you with expert advice covering essential topics, including Career Advice, Job Searching Tips, Interview Preparation and CV Tips.

Start exploring the Momentum YouTube Channel.

YouTube Channel
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