6 months in: What Have We Learned?

Alan Herrity  | August 19, 2020

By Alan Herrity  | August 19, 2020 | Workplace

6 months in: What Have We Learned?
Earlier this year we posted a blog Beyond the Pandemic, The Future of Work. This is a follow up with our observations over the past few months. I have been speaking with many organisations’ Senior leaders and Executives over the last few months and have noticed some common themes.

Whilst some organisations have stopped or paused initiatives due to the pandemic, the good news is many are now picking up again. They have learnt how teams can work remotely, however many individuals are still grappling with the challenges presented by working from home. This includes managing children’s remote learning whilst working, working excessive hours, Zoom fatigue and ensuring work-life balance, which is harder when you’re in lockdown with limited downtime activity options.

Organisations have adapted and are increasingly using collaboration tools or are embracing the use of video for morning coffee catch-ups, Friday afternoon drinks or embraced concepts such as Zoom background themes days, team trivia nights and virtual birthdays, which helps people feel connected with their peers and colleagues.

Leadership of remote teams has not been without its challenges. Some leaders have taken to it like a duck to water and others have found it more difficult. A senior executive told me that he manages his teams via outcomes only, not the minutiae of activity. He said that remote collaboration is working, however it does feel quite functional. The big test is how people will react if things go wrong. Perhaps, this has already been tested to a certain extent with the impacts of the pandemic.

Interesting to note is that there are many examples of organisations having delivered initiatives in days and weeks that would usually take months as a result of necessity in some cases the foresight and bravery to do things different in others.

A recent article by Mckinsey re-enforces this. Kate Smaje, a senior partner and global co-leader of McKinsey Digital says,

“Business leaders are saying that they’ve accomplished in 10 days what used to take them 10 months. That kind of speed is what’s unleashing a wave of innovation unlike anything we’ve ever seen.”

It is important, however, to acknowledge that many initiatives have been delivered at speed due to employees working long and excessive hours. A balance between a can-do attitude, speed and looking after employee well-being is absolutely critical for the future.

I mentioned in my previous blog that the impacts of the pandemic could be the Uber moment for the commercial real estate industry. The city centres of the future may become mostly residential with remote working hubs and meeting places. Organisations are looking to reduce their real estate footprint as people will not return to work in the same way as prior to the pandemic. Many organisations I have spoken with have surveyed their employees and the general consensus is, at the very least, people want more flexibility around working from home in future.

Executives are concerned about diluting corporate culture if we do not return to the office in the same way as before. The challenge for organisations will be how to ensure employees feel valued, connected and engaged when they see less of each other face-to-face.

Returning to theme of organisations who have thrived during the pandemic, the McKinsey article I mentioned earlier states that even before the global health crisis hit, 92% of company leaders surveyed by McKinsey thought that their business model would not remain viable at the rates of digitisation at that time.

In conclusion, we have already seen multiple impacts on the workforce stemming from the pandemic and this is just the beginning.

Alan Herrity

By Alan Herrity January 13, 2026
Appointing Interim Program Leaders Early Shapes Better Outcomes Organisations rarely struggle to agree which programs matter. Where they often struggle is deciding when to bring a senior delivery leader into the conversation. Recently, an Executive asked me for advice on how to structure and resource a critical program of work. The organisation is still at an early stage. The business case was being drafted, funding discussions were ongoing, and there was understandable desire to ensure success. The question wasn’t about whether leadership was required. It was about timing. My view was clear: the right Program Director should be involved as early as possible to help you shape success. The risk of waiting too long In some programs, senior delivery leadership is introduced once funding has been approved and the initiative is formally underway. By that point, key decisions have already been made. Assumptions have already been made; Timelines, budgets, and benefits are often framed around optimism rather than delivery reality. When a Program Director joins at that stage, they inherit constraints rather than help shape success Their role becomes one of mitigation rather than design. This is rarely intentional. It’s usually driven by a desire to control cost or avoid “over-engineering” too early. But in practice, delaying leadership often creates the very inefficiencies organisations are trying to avoid. What early hiring enables Bringing an experienced Program Director in early changes the nature of the conversation. Instead of planning in isolation, organisations benefit from delivery-informed thinking at the point where it matters most. At an early stage, the right interim leader can help: Shape a credible business case grounded in what is realistically deliverable. Clarify the level of funding required and the benefits that can genuinely be achieved within that investment Define the team, skills, and capability required to deliver, rather than retrofitting roles later and potentially blowing out budgets which were incorrect in the first place. Identify the organisational change impact early and work with the change practitioner/team to ensure success. Why interim leadership is often the right choice For many organisations, this level of program leadership capability doesn’t exist in-house, particularly for niche initiatives. Even where strong leaders are available, they are often already committed to existing priorities. Interim Program Directors offer a practical alternative. They bring a wealth of expertise, sector-specific experience, and the ability to operate independently of internal politics. Importantly, they can focus on setting the program up for success without the land and expand model of the consultancy world. Used well, interim leadership at this stage is not an added cost. It is an investment in clarity, realism, and better decision-making. Shifting the mindset The organisations that consistently deliver complex programs well tend to share one characteristic. They involve delivery expertise early, before plans become fixed and difficult to challenge. They treat program leadership as a strategic design input, not just a delivery function. That shift in mindset often determines whether a program starts with momentum or spends its early phases recovering from avoidable missteps. A question worth considering If you’ve been involved in shaping or sponsoring major programs, you’ll likely have seen both approaches in action. When have you seen prompt hiring of an Interim Program Director materially improve the outcome of a program? And where has waiting too long made recovery harder than it needed to be? Those experiences are often where the most valuable lessons sit. Please contact Alan Herrity to explore this topic further.
By Alan Herrity January 13, 2026
Why detailed assessment and candidate preparation is key to success Every so often, a comment from a candidate makes you pause. Recently, a Transformation Executive said something which made me proud. “I’ve worked with a lot of search firms. You’re the most thorough person who’s ever represented me.” A moment later, they added: “I’ve never been prepared for an interview in the way you prepare your candidates.” It’s always good to receive this kind of feedback, but it also reinforces something I’ve believed throughout my career: preparation isn’t a nice-to-have in Executive Search. It is fundamental to producing strong outcomes for both clients and candidates. What “thorough” really means At Momentum Search, our work is built on a simple premise: A successful search depends on the clarity of the brief, the rigour of the assessment, and the level of preparation given to every candidate we put forward. To do that well, we focus on two types of competency. Functional competencies These are the capabilities required to do the job – the technical skills, experience and executional ability. Years of service or industry background can provide useful context, but they’re not competencies. We look for evidence of what someone has actually delivered. Behavioural competencies This is how a leader operates: their judgement, resilience, communication style, and ability to lead through ambiguity. In many cases, these behaviours determine whether someone, will not only succeed in a role, but positively shape the organisation. How we assess candidates We test both competency sets at three points in the process: An initial call to understand the individual and set expectations. A structured, evidence-led interview - virtual or in person. Comprehensive preparation before any client meeting. At each stage, we’re looking for alignment to the brief, not a polished performance. Candidates deserve support - but they must also be challenged. Getting that balance right is part of the craft. A straightforward philosophy Our approach doesn’t need to be complex. We find the strongest talent available. We test and prepare them properly. We help them perform at their best for our clients We build long-term partnerships on the back of consistent delivery.  When clients and candidates allow us to be thorough, the search process becomes clearer, faster, and more reliable. Everyone benefits from a higher standard. Preparation isn’t our differentiator. It’s the foundation of everything we do. Please contact Alan Herrity to explore this topic further.
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The best steering committees never need to steer. When a major transformation program runs smoothly, this is not by accident. It is by design. Steering committees play a vital role in governance, visibility and key decision making. They exist to align projects & programs with business strategy, oversee delivery, resolve major issues, and make the high-level decisions that shape direction and investment. When they work well, they give leaders confidence that complex initiatives are under control and moving towards their intended outcomes. My view is that the most effective steering committees are often those with the least fuss. They don’t spend their time firefighting or unpicking surprises. This is not the intent of a steering committee. The focus is on validating progress, endorsing key decisions, and providing strategic guidance — because the real work has already been done. The program leader’s real art The difference lies in the quality of program leadership. The hard work is done in the lead up to the steering committee, this means: Alignment. Stakeholders are engaged early, with shared understanding of priorities, scope, and success measures. Anticipation. Issues are surfaced and resolved at working level, rather than escalating unnecessarily. Knowing when to escalate to remove roadblocks is key to success. Clarity. The project/program narrative is consistent, transparent, and grounded in evidence — so there are no surprises. When these fundamentals are in place, the steering committee becomes what it was always intended to be: a forum for strategic direction, not operational repair and firefighting. Governance at its best A well-run steering committee confirms that the ship’s on course, the crew is competent, and the captain has control. The conversation becomes higher value — focused on trade-offs, strategic risks, and emerging opportunities rather than tactical blockers. That’s governance at its best: fit for purpose and effective, challenging but supportive. What it says about leadership Program leaders who reach this level of maturity focus on alignment, clarity, and trust. They create an environment where the steering committee’s confidence is earned, not requested. When a steering committee spends its time on decisions rather than disagreements, you know the program is being led — not just managed. Please contact Alan Herrity to explore this topic further.
By Alan Herrity November 25, 2025
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